Shipping Information
Thank You for Shopping with Us!
We're thrilled to have you as a customer and want to make your shopping experience as smooth and enjoyable as possible. Here’s what you need to know about our shipping process:
Processing Time:
- We usually process orders within 1-3 business days after payment confirmation.
- During peak seasons or promotional periods, processing might take a little longer.
Shipping Methods:
- We work with trusted carriers to ensure your orders arrive quickly.
- Standard shipping typically takes 5-7 business days, depending on where you are.
- Need it faster? Expedited shipping options are available for certain products at an additional cost.
Shipping Costs:
- Shipping costs are based on your order’s weight and your location.
- You’ll see the shipping costs at checkout before completing your purchase.
- Free Standard Shipping: Right now, enjoy free standard shipping on all orders. No need to do anything extra – it’s automatically applied at checkout!
Order Tracking:
- Once your order ships, you’ll get a tracking number via email.
- Track your order in real-time with the provided tracking information.
International Shipping:
- We ship internationally to most countries.
- Shipping times may vary, and additional customs fees might apply. Check with your local customs office for more details.
Lost or Damaged Items:
- If your order gets lost or damaged during transit, please reach out to our customer support team within 14 days of receiving it.
- We’ll work with you to sort things out and make sure you’re happy.
Address Accuracy:
- Please double-check that your shipping address is accurate and complete to avoid delays or misdelivery.
- We can’t be responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or concerns about our shipping policy, don’t hesitate to contact our friendly customer support team at support@tupafit.com.
Happy shopping!